Privacy policy

PRIVACY POLICY

Last updated: 12 December 2025

FunePlace operates this store and website, including all related information, content, features, tools, products, and services, in order to provide users with a customized shopping experience (the “Services”). The FunePlace store is powered by Shopify technology, which enables us to offer the Services to users.

This Privacy Policy describes how we collect, use, and disclose personal information of users who visit or use the Services, make purchases through them, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and the practices described herein.

Personal Information We Collect and Process

When we use the term “personal information,” we refer to information that identifies an individual or can reasonably be linked to them. Personal information does not include information collected anonymously or data that has been anonymized so that it cannot be associated with an individual.

Depending on how you interact with the Services and where you reside, we may collect or process the following categories of personal information, to the extent permitted or required by law:

  • Contact information: name, address, billing address, shipping address, phone number, and email address.
  • Financial information: credit card numbers, debit card numbers, financial account details, payment information, transaction details, payment methods, and payment confirmations.
  • Account information: username, password, security questions, preferences, and settings.
  • Transaction information: items viewed, added to cart or wish list, purchased, returned, exchanged, or canceled, as well as past transaction history.
  • Communications: information provided when communicating with us, such as customer service inquiries.
  • Device information: details about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
  • Automatically through the Services, including from your device when using our products or services, visiting our websites, or through cookies and similar technologies.
  • From service providers, when they collect or process personal information on our behalf.
  • From our partners or other third parties.

How We Use Personal Information

Depending on how you interact with us, we may use your personal information for the following purposes:

  • Providing and improving the Services: processing payments, fulfilling orders, managing accounts, shipping products, handling returns and exchanges, remembering preferences, enabling reviews, and personalizing shopping experiences.
  • Marketing and advertising: sending promotional communications via email, SMS, or traditional mail, and displaying online advertisements based on your activity.
  • Security and fraud prevention: authenticating accounts, securing transactions, detecting and preventing fraudulent or malicious activities.
  • Communication: providing customer support, responding to inquiries, and maintaining business relationships.
  • Legal reasons: complying with applicable laws, responding to lawful requests, enforcing our terms and policies, and protecting our rights and the rights of others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • Service providers acting on our behalf (e.g. IT services, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping).
  • Business and marketing partners for marketing services and personalized advertising, in accordance with their own privacy policies.
  • When you request, authorize, or consent to such disclosure, for example for product shipping or social media integrations.
  • Our affiliates or within our corporate group.
  • In connection with business transactions (e.g. merger, insolvency) or to comply with legal obligations and protect rights and safety.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information related to your access to and use of the Services in order to provide and improve them. Information shared through the Services may be transferred to Shopify and third parties located in other countries.

Shopify may use personal information collected from your interactions with our store and the Shopify platform to provide advanced features. In such cases, Shopify is responsible for processing your personal information and responding to rights requests related to that processing. More information can be found in the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of such websites. Any information you provide on public or semi-public platforms may be visible to others without restriction.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from children below the age of majority. Parents or guardians may contact us to request deletion of such information if provided.

Data Security and Retention

No security measures are perfect, and we cannot guarantee absolute security. The retention period for personal information depends on factors such as account maintenance, service provision, legal obligations, dispute resolution, and enforcement of policies.

User Rights and Choices

Depending on your location, you may have rights including access, deletion, correction, data portability, objection to processing, restriction of processing, and withdrawal of consent. These rights may be subject to limitations under applicable law.

Residents of the UK or European Economic Area may have additional rights under local data protection laws.

Complaints

If you have concerns about how we process personal data, please contact us. You may also have the right to lodge a complaint with a local data protection authority.

International Data Transfers

We may transfer, store, and process personal information outside your country of residence. Transfers outside the EEA or the UK are carried out using recognized legal mechanisms, such as Standard Contractual Clauses, unless adequate protection has been determined.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on this page, and the “Last updated” date will be revised accordingly.

Contact

If you have any questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us:

Email: info@funeplace.com
Postal address: Kwiatowa 6, 34-371 Ujsoły

In accordance with applicable data protection laws, we act as the data controller of your personal information.