Shipping policy

SHIPPING POLICY

FunePlace Online Store – Michał Szczotka

General Information

This Shipping Policy defines the rules for order processing and delivery of products from the online store operated by Pv-View Michał Szczotka, with its registered office at ul. Kwiatowa 6, 34-371 Ujsoły, Poland, NIP: 5532586115, REGON: 526368537.

For all shipping-related inquiries, please contact us at info@funeplace.com.

Delivery Countries

The Store offers international shipping, including but not limited to: Germany, Austria, France, Spain, Italy, Switzerland, Belgium, the Netherlands, the Czech Republic, Slovakia, Slovenia, and Scandinavian countries.

Shipping availability may depend on the supplier’s warehouse location and the type of product ordered.

Order Processing Time

Order processing begins after the payment has been received based on the invoice issued to the customer. Delivery time depends on the destination country, product availability in the supplier’s warehouse, and the selected shipping method.

Delivery times displayed on the Store’s website are estimated and may change due to reasons beyond the Store’s control, including customs processing or courier delays.

Shipping Costs

Shipping costs are displayed during the checkout process and depend on the destination country and the selected carrier.

In the event of price changes by suppliers or carriers, the Store reserves the right to update shipping costs during order processing.

Shipping Method

Products are shipped directly from partner suppliers’ warehouses or logistics centers. Shipments may be handled by different carriers depending on location and transport availability.

Each shipment includes a tracking number, if provided by the carrier, and the customer is informed by email.

Delivery Responsibility

The customer is responsible for providing a correct and complete delivery address. The Store is not liable for delays resulting from incorrect address details provided by the customer, actions of carriers, customs authorities, or force majeure events such as strikes or transport accidents.

In the event of damage during transport, the customer must immediately take photos of the packaging and the product and send them to the Store’s email address in accordance with the Returns Policy.

Receiving the Shipment

The customer should inspect the shipment upon delivery. Any damage or missing items must be reported to the Store immediately by email.

If a shipment is not collected by the customer or is returned to the supplier’s warehouse due to reasons attributable to the customer, additional reshipping costs may apply.

International Shipments

For shipments outside Poland, the customer may be required to pay additional customs duties, taxes, or other local charges.

All customs clearance formalities are handled by the carrier or supplier in accordance with applicable law, and the customer is responsible for covering these costs.

Shipping Inquiries

All questions regarding order processing, shipping, or shipment tracking should be sent to: info@funeplace.com

Last updated: 10 December 2025